Reverted Orders - revert code options available

Reverted Orders - revert code options available

FocalPoint allows for an order to be "Reverted" (re-opened when closed prematurely or closed with issues).  There are various rules that apply to when an order can be reverted. 

Security Access

Only those User with Security Access to Revert an Order will be able to complete the process.  
All users are able to open the Reverted Orders program.  However, if you try to Revert an Order without the proper security, it will prompt you for a User Name and Password of a User that does have the security privileges to Revert an Order. 

The access is set in Control Center > Security Groups & Areas



Revert Codes

While it is only accessible to FocalPoint Software Support,  Control Center > Store Manager > Internal > Allow Reverts After Days (0=All, 99=Current Month, 100=Prevent Override)
The available options are:
- 0:  all orders can be reverted
- The actual number of days can be entered, 1 - 98. 
You may be prompted that it is beyond the number of days allowed but it will allow the order to be reverted.

- 99:  You will be prompted that the Order is not in the current month and will require confirmation to revert. 

- 100:  You can only revert Orders that are in the current month. 

- 101:  You can only revert that were closed today.


Note that the above two sections work together:  if 'revert' is checked in your Security, you are able to Revert Orders based on the Revert Codes.
If 'revert' is not checked, you are able to start the revert, but will need the User Name and Password from someone that has the Security to revert an order.  Then, it will follow the rules of the Revert Codes.  



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